Client: Yamaha
Product: Alpha Scooter
Brand:. YAMAHA has a reputation of making well designed and personalized motorcycles and scooters
that are universally accepted. Behind the characteristics is the YAMAHA’s effort to identify
customer’s need and create original parts adjusting to each model and that’s how Yamaha Alpha
became
the family scooter of India.
Event Brief: Yamaha wanted to conduct sales based activities where they can reach people directly
and
get them the real experience of scooters with focus on increasing sales.
Our Challenge: Yamaha has a weak market in North India. Yamaha wanted to cover major market
areas
and prime areas around there dealerships where they could set-up a dais with Alpha scooters for
test
rides in various parts of North India: Delhi NCR,UP,HP,J&K,Rajasthan and Mumbai.Many of these
locations are places where manpower is always an issue but we executed a cost effective solution
taking care of the execution of complete activities across all these locations and also taking
care
of Merchandises, branding at the set-ups.
What we did: As scooter is an indispensable means of transport in India, Yamaha made a strategy
to
sell a well colored, nice looking scooter. Two-thirds of the Indian population is under 30 years
old. Demand for scooters as a major transportation method continues to increase mainly due to
the
lack of organized infrastructure construction such as railways and metros. We figured out the
areas
close to their dealerships with consent to dealers to give test rides to the customers and offer
them benefits which comes along as a package. We gathered enquiries and segregated those
enquiries
amongst various segments as hot leads, Warm leads and Cold Leads based on the customer to
customer.
These leads were passed to the dealers close to the areas to turn them into sales. This activity
has
been very successful as a result they carried out this activity across whole 1 year adding more
and
more locations in North India.
One important aspect of this activity was monitoring and aggressive reporting so as to ensure we
don’t miss on any lead as we knew the importance of each lead who could turn as prospective
customer
so we placed daily monitoring to be reported to our supervisors which were cross checked by the
Yamaha ASM’s and Dealer’s.
Outcome: Great Advertisement benefits with real time experience to users of the scooter thus
making
them aware of the product resulting in generating enquiries and in turn generated sales.